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ESG-focused management policy

Isuzu Motors (Thailand) Co., Ltd. has been doing business in Thailand as a manufacturer of commercial vehicles for domestic and international sales for more than 50 years. The company is committed to supporting Isuzu’s business operations under the corporate philosophy of Isuzu Motors Limited (Japan) by promoting the participation of personnel at all levels throughout the organization together with Isuzu Group  Thailand and various business partners in action to create value for the organization and its stakeholders on the basis of ESG-focused management that takes into account environmental responsibility (Environmental), social responsibility (Social) and conducting and supervising business under good governance principles (Governance) in order to respond the company’s goal of doing business for long-term sustainable growth amidst the business environment that has undergone major changes and be ready to handle for the current environmental and social challenges.

The company has considered and determined the material issues that are urgently needed to be carried out for the development to transform to be a sustainable organization from both the perspective of top management within the organization and the perspective of relevant stakeholders in each area as follows :

1. Climate strategy
To reduce negative impacts and help alleviate climate change and create a green corporate culture.

2. Waste management
To reduce the impact of waste and waste on humans and the environment.

3. Human capital development
To enhance the capabilities of personnel at all levels to have potential and readiness for change.

4. Employee welfare and well-being
To create happiness and well-being in both daily life and work life of employees, as well as encourage employees to participate in taking responsibility and building good relationships with society and the community. 

5. Customer accountability
To conduct business and provide services to customers with honesty, transparency, and treat all customers equally, as well as build and maintain good relationships with customers sustainably.

6. Product and service quality
To create quality products and services that satisfy customers and meet their needs.

7. Supply chain management
To focus on managing processes from raw material suppliers, production, to delivery of products and services to customers, reducing environmental and social impacts on stakeholders.

8. Code of conduct and business ethics
To conduct business and supervise under the principles of transparent and auditable good governance.

9. Innovation and technology
To promote innovation and technology, both new inventions and developments from existing ones to be more modern and produce better results.

10. Cyber security & data privacy
To promote cybersecurity and personal data management by strictly complying with laws, regulations, and various practices.

1. Climate strategy
To reduce negative impacts and help alleviate climate change and create a green corporate culture.

2. Waste management
To reduce the impact of waste and waste on humans and the environment.

3. Human capital development
To enhance the capabilities of personnel at all levels to have potential and readiness for change.

4. Employee welfare and well-being
To create happiness and well-being in both daily life and work life of employees, as well as encourage employees to participate in taking responsibility and building good relationships with society and the community.

5. Customer accountability
To conduct business and provide services to customers with honesty, transparency, and treat all customers equally, as well as build and maintain good relationships with customers sustainably.

6. Product and service quality
To create quality products and services that satisfy customers and meet their needs.

7. Supply chain management
To focus on managing processes from raw material suppliers, production, to delivery of products and services to customers, reducing environmental and social impacts on stakeholders.

8. Code of conduct and business ethics
To conduct business and supervise under the principles of transparent and auditable good governance.

9. Innovation and technology
To promote innovation and technology, both new inventions and developments from existing ones to be more modern and produce better results

10. Cyber security & data privacy
To promote cybersecurity and personal data management by strictly complying with laws, regulations, and various practices.

In this regard, personnel in every part of the organization are responsible for creating a culture of participation in driving the implementation of the above policies throughout the organization including seriously promoting cooperation with the Isuzu Group Thailand and various business partners to enhance capability of Isuzu to achieve overall sustainability goals.

Examples of Isuzu’s Environmental Activities
Examples of Isuzu’s Social Activities
Examples of Isuzu’s Governance Activities